FAQs

Renovating can come with a lot of unknowns — but we’re here to make the process simple. Below you’ll find answers to the most common questions our clients ask. If there’s something we’ve missed, just reach out — we’re always happy to chat.

Costs, Packages & Pricing

  • Expect to invest a minimum of $35,000 + for a high-quality finish. We will generally rip everything out and completely redo the wet area in question. This sum takes into an allowance for fixtures and fittings and all labour including trades like plumbing and electrical etc. We aim to provide a keyturn solution.

  • Our bathroom renovation packages are designed to suit different space sizes, project scopes, and budgets — while maintaining our commitment to quality.

    • Small / Basic (from $15K): Ideal for compact spaces like ensuites or laundries. It includes streamlined selections and high-quality finishes to maximise value without overcapitalising.

    • Medium / Main Bathroom (from $35K): Designed for standard family bathrooms (approx. 6–9sqm), including a shower or bath, toilet, and vanity. It focuses on everyday functionality with durable, stylish finishes.

    • Large / Complex (from $50K): Best suited for larger homes with multiple bathrooms or more complex layouts. This includes full-scale construction and a personalised design service for custom, high-end outcomes.

  • Our bathroom renovation packages start from $15K and scale based on size, scope, and complexity:
    Small / Basic Package — from $15K
    Ideal for compact ensuites or laundries. High-quality finishes in a smaller footprint.
    Medium / Main Bathroom Package — from $35K
    Designed for standard family bathrooms with a shower or bath, vanity, and toilet.
    Large / Complex Projects — from $50K
    For multiple bathrooms or custom layouts with full design support and premium outcomes.
    All packages are tailored to your home, and we provide transparent quotes so you know exactly what to expect.

  • Absolutely. We specialise in fully customised bathrooms — from layout and lighting to fluted vanities, brushed brass tapware, and signature wall sconces we can customise all aspects of your bathroom to make it your own unique piece of design brilliance.

  • We craft every renovation to suit your specific needs and vision. Our flexible approach means we can customise any package or create something entirely unique for your space and lifestyle.

  • Every bathroom renovation is unique, and costs reflect the specific scope of work involved. Factors like structural changes, waterproofing requirements, plumbing relocations, and your choice of fixtures — from custom vanities to premium surfaces and underfloor heating — all influence the final investment in your space.

  • We offer detailed estimates upfront, and once your scope and selections are confirmed, we provide a fixed-price quote — so you know exactly what to expect, with no surprises. Our goal is to keep things clear, fair, and transparent from day one.

  • We believe in transparent pricing from the start. Our detailed quotes outline all costs upfront, and we'll discuss any potential variables during your consultation so there are no surprises along the way.

  • We typically require a 5-10% deposit (max) to secure your project and begin scheduling trades and ordering materials. Deposit amounts are set out by the NSW Dept of Fair Trade.

  • Absolutely. We provide a detailed cost breakdown after your initial consultation, giving you complete transparency before making any commitment. This ensures you can make an informed decision with confidence.

Renovation Process & What’s Included

    1. In-Home Consultation
      We begin with a personal visit to understand your space, needs, style, and budget. We walk you through the process and answer any questions.

    2. Design Guidance
      We offer layout suggestions, material advice, and optional design upgrades — including CAD drawings or 3D modelling (available as an add-on).

    3. Demolition & Preparation
      Professional removal of existing fixtures and fittings, including careful prep for a clean, safe build site.

    4. Plumbing & Electrical
      Licensed trades complete all plumbing and electrical work to current building codes — including any relocations or upgrades.

    5. Waterproofing
      Compliant waterproofing using quality membranes — done by certified waterproofers to protect your space long-term.

    6. Tiling & Finishes
      Expert tiling with precision, using your chosen materials — from floor-to-ceiling tiles to feature walls or niches.

    7. Custom Joinery & Fixtures Installation
      Installation of your selected vanity, mirror, lighting, fittings, and any custom cabinetry or shelving.

    8. Painting & Final Detailing
      Final coats, caulking, sealants and attention to the small details that make the space feel complete.

    9. Clean-Up & Handover
      A spotless finish and walk-through with you to ensure everything meets your expectations — and then some.

  • We craft every renovation to suit your specific needs and vision. Our flexible approach means we can customise any package or create something entirely unique for your space and lifestyle.

  • Yes, we handle everything from start to finish. Our skilled, trusted trades work to our exacting standards, ensuring seamless coordination and consistent quality throughout your entire renovation journey.

  • We are an owner operator and you will have a dedicated person who oversees every detail from start to finish. This ensures clear communication, smooth coordination, and seamless progress throughout your entire renovation.

  • No, you don't need to be home daily. We'll connect with you for key decisions and work flexibly to keep your project moving smoothly even when you're unavailable.

  • We're experienced in handling unexpected issues that can arise. When challenges occur, we communicate immediately and work with you to find the best solution while keeping your project on track.

Timelines & Logistics

  • On average, 4 weeks once work begins. This includes demolition, plumbing, electrical, tiling, joinery, and finishing. Complex layouts or custom features may add time, but we always provide a detailed project timeline and estimate upfront.

  • Usually, no. Unless you are making structural changes or it’s part of a larger renovation. We help you handle all compliance checks and approvals, including strata permissions where required.

  • Absolutely. We specialise in transforming unique spaces including compact or apartment bathrooms into functional sanctuaries through smart design and quality craftsmanship.

Design & Customisation

  • Yes, we offer comprehensive design services as part of our renovation process. From layout optimisation to fixture selection, we can help guide you through every design decision to create your perfect bathroom.

  • Yes, we're happy to incorporate eco-friendly and water-saving fixtures into your renovation. We can source sustainable options that enhance both your bathroom's functionality and environmental impact.

  • Yes, we offer a collaborative design solution for homeowners seeking expert guidance, clear documentation, and visual certainty — without the full build.

Communication & Client Support

  • Yes — we offer a free initial consultation.
    This is a chance for us to understand your space, your goals, and how we can help. We’ll walk through ideas, timelines, and give you a clear outline of what to expect — with no obligation.

  • We will be available for regular updates throughout the renovation, keeping you informed of progress, milestones, and any decisions needed. Communication is clear, consistent, and tailored to your preferences. You can keep up to date via a dedicated WhatsApp group for your project.

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